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Website Colors That Turn Off Your Customers 
By Christie Turley, www.NotSoDumbBlond.com

Using too many colors or the wrong combination of colors could 
alienate or turn off customers completely. Out of any form of 
non-verbal communication, color is the quickest way to 
communicate a message and meaning. Many studies have been 
done on the psychology of color and the subconscious emotions 
that they create. Studies have shown that color can help 
improve recall, comprehension, and understanding by 75%. In 
fact, color accelerates the ability to learn by 20% by keeping 
readers focused and improving retention. 

Choose Colors with Care. 

Marketers spend oodles of time and money determining the
colors to best market their product: the colors that will
prove the highest amount of return on investment. You may
want to hire a professional web designer to help you. Make
sure the web designer you hire is not just a programmer, but
also a graphic designer and/or marketer. After all, the
reason why 99% of all websites fail is because it was created
by a technician, rather than a marketing expert.

So, What Colors are Best for Your Website? 

That is hard to say. Again, you may want to hire a 
professional to help you. However, the following tips will 
help you understand the underlying meaning behind color so you 
may be guided to make the right choice. Keep in mind that 
depending on its value or intensity, one color can give very 
different emotions.

Red - Stimulating. Exciting. Energizing. Appetizing. When you 
eye sees red, chemical responses in your body cause your blood 
pressure, pulse rate, and adrenaline to increase. Fire engine 
red is more energetic than a more traditional burgundy.

Pink - Happy. Romantic. Spirited. Youthful. Best used for 
less expensive and trendy products. Vibrant pinks are common 
in the cosmetic industry. Bubble gum pink can be considered 
immature, but fuchsia or magenta are considered more 
sophisticated. 

Orange - Friendly. Adventurous. Energizing. Inviting. Of all 
the colors, orange is the hottest. Similar to red’s arousing 
effect, orange is often associated with bright sunsets or fall 
foliage. Orange contains the drama of red with the cheeriness 
of yellow. Neon orange tends to be load and is the most 
disliked color, but a more tempered vivid orange is highly 
effective for point-of-purchase graphics and specials.

Yellow - Warm. Sunny. Cheerful. Vibrant. Yellow is equivalent 
to enlightenment and imagination. This color is especially 
effective for food service industries because of the –
association to bananas, custards and lemons. Pale yellow is 
an excellent choice for point-of-purchase materials (materials 
at the cash register or reception area) because the eye sees 
the highly reflective yellow before it notices any other 
color.

Brown - Rich. Sheltering. Durable. Sensible. Brown is an 
earth tone and is related to the earth’s nurturing qualities 
and stability. Generally speaking, brown provokes a positive 
response, but the wrong shade could lead to customers relating 
it to dirty, which could be detrimental for a product in the 
fashion industry, for example. Brown works well with food 
products since customers also relate it to root beer, coffee 
and chocolate. 

Blue - Cool. Trusting. Serene. Consistent. Similar to the 
earthy color brown, blue is related to the sky and water, both 
dependable constants in our lives. Blue is an ideal color for 
websites, especially e-commerce websites. Many banks and 
financial institutions use blue in their marketing because it 
makes customers feel more trusting. Blue also can generate a 
cold, distant, corporate feeling, the opposite of generating a
personal relationship with the customer.

Green - Refreshing. Healing. Fresh. Soothing. Green offers 
the most variety of choices out of all the colors of the 
rainbow. Green works well for personal hygiene or beauty 
products because of its soothing and flattering tones. Most 
people link green to nature; they think of foliage or grass. 
Mint green is seen as fresh while bright greens are associated 
with grass. Emerald greens are elegant and deep greens are 
linked to money and prestige. Green is also combined nicely 
with many other colors and can also work as a neutral.

Purple - Elegant. Sensual. Regal. Mysterious. Purple is seen 
as sensual and spiritual as it combines the sexuality of red 
and the sereneness of blue. It is best used with creative 
products, new products, or cutting edge products. Deep purple 
is associated with regal sophistication and lavender has a 
more subtle nostalgic appeal.

Neutrals - Classic. Quality. Natural. Timeless. The neutral 
tones of beige, gray and taupe emulate the psychological 
message of dependability and timelessness. They are regarded 
as safe and non-offensive and will not go out-of-date as they 
are always in style. 

White - Pure. Bright. Pristine. Simple. While white can 
signify clean elegance, it can also be considered generic and 
stark, unless you have stylish graphics to compliment the 
white. 

Black – Strong. Classic. Mysterious. Powerful. Black is most 
closely associated with the night. Black is seen as powerful, 
dramatic, elegant and expensive. In food packaging, a 
customer will actually pay more for a gourmet image. Although 
black is associated with mourning, its positive associations 
far outweigh its negative. Warning: too much black can be 
overkill. 

In conclusion, choosing the right colors for your website is 
an important decision. Use these tips and hire an expert if 
you need help!

--------------------------

Christie Turley is a web marketing expert and author of the 
Not-So-Dumb Blond Internet Guides. RATE YOUR WEBSITE with her 
complimentary online Web Site Diagnostic tool and BOOST your 
Web Profits: http://www.NotSoDumbBlond.com/web-diagnostic.htm 

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