Business
website owners who buy online advertising often get frustrated when
most of their expensive traffic leaves as soon as it arrives--i.e,
it "bounces."
Why does traffic from online advertising bounce? Think about it:
you've done the same thing many times. You've searched on a search
engine, clicked on a result, then left that page less than ten
seconds after you arrived. You did that again and again until you
found what you were looking for. You might easily have left a trail
of bounces on the server logs of a dozen websites, for a dozen
website owners to worry over.
Why did you keep leaving? Because you weren't finding what you
were looking for on those websites within the first ten to thirty
seconds of arriving. Experience had taught you that you'd find what
you were looking for faster clicking on other search results, one of
which was bound to have what you were looking for, than sifting
through the pages of a website that didn't look very promising from
the start.
That's how everyone searches, and how everyone treats online
advertising. You have to work with this behavior rather than against
it.
So how do you keep online advertising traffic from bouncing?
Think about why you bounced. What made you doubt that the website
had what you were searching for? If you were using a search engine,
you had searched on a keyword--let's say you searched on "small
business website content." Without realizing it, you were
scanning each page for the keyword, "small business website
content," or something very close to it.
A website that talked about "small business web copy"
might have been what you were looking for, but if you didn't know
that "web copy" is just another term for "website
content," you'd have hit the "back" button. You’d
keep hitting the "back" button until you arrived at a page
that had that keyword in the page title, page headings, and in the
first few lines of the body, maybe in boldface to make it easier to
find.
Of course, if you arrived at the page via a link from another
website, you weren't looking for a search engine keyword. You were
just looking (hoping) for something that had to do with what made
you click on the link in the first place. If the page title and the
first page heading resembled the text of the link you had clicked
on, you'd feel like you had found what you were looking for--no
worries about this being one of those pages that changed after the
other site started linking to it.
But if the link promised no. 72 monkey wrenches, you'd feel let
down if it brought you to the homepage of a hardware store.
Experience tells you the store might have stopped selling no. 72
monkey wrenches long ago and never bothered updating its inbound
links. Experience also tells you that even if the site does have
what you're looking for, it may be more trouble than it's worth to
find it. Why search through a website when search results from the
entire world wide web are just a click of the "back"
button away?
Thanks to the "back" button, on the web, no one has to
feel let down for long. Except advertisers who let visitors down.